1. How About Our Credit and Debit card payments?

1)After placing your order, you will receive an email with a payment link. This payment link is a unique URL that is generated by a payment processing service or software.

2)Click on the payment link to be directed to a secure payment page. Please note that we are unable to process payments on our website due to the nature of our business, but our payment link ensures that payments are fast and secure.

3)Enter your payment information, including your credit or debit card details, and submit your payment. The payment processing service will then handle the rest of the transaction.

4)Once your payment has been processed, you will receive a confirmation email and your order status will change from on hold to processing.
If you have any questions or concerns about using the payment link, please don’t hesitate to contact us for assistance.

5)Thank you for choosing to make a payment via our payment link. We appreciate your business and look forward to fulfilling your order as soon as possible.

2. How do I place an order?

After click the item you are looking for, select size and fill in quantity, and then click Add to Cart. Review the items in your shopping cart. Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information. You may edit your address and payment information. Select “Process Order” to complete checkout. Do not forget to keep the order information in a secure place in case that you may need to check your order status.

3.How About Shipping Fee, How Can Get Free shipping

Our website shipping fee is $20, but if you buy items over $50,the shipping fee is free,we will choose EMS as our shipping way, it usually take 12-15 working days to arrive your hand.

4. How do you send my purchased items?

When we received your payment, we will deal with your order with 24 hours to insure the products quality. If anything goes well, we will ship it out within 3 days.

5. How long will be the parcel arrived to your country?

We usually choose EMS as our shipping method,your order will be delivered in 12-15 working days. Well, due to unforeseen circumstances, the time will be last a little longer. Please do not worry about it. And hope you can understand too.

6. How to track my order?

After we ship it, we will email the tracking number and real shipping picture to you (the email address you used when you made the order), so you can check your order status any time. And please remember to check your email frequent after you pay for the order, because if we have any questions, we will email to you.

7. How do I can change my order or cancel my order?

When we received your payment, we will send your order to the factory within few hours. So if you real want to change it or cancel it, we hope you can tell us within few hours. Because after we send the order to the factory to prepare, it is difficult to stop the parcel for you. So we hope you can understand.

8. How do I can return the items to your company?

1)If there’s defect of goods . We can give some compensation if you accept and if you want return we can accept it .

Please contact us before you do any return .Thanks for your help.

2)If the product quality no problem, we can’t to accept the return . Such as the size is small for you, or when you received your order, you find you don’t like it etc..

9. How many payment methods do you accept?

We can received the payment through Visa Card, Master Card, Western Union and Money Gram and Transferwise.(We will give you 10-12% discount if you pay it by western union/MoneyGrma/Transferwise, it can save you much money).

10. How long can I get the customized Product?

Because the product is customized, we must ask the manufacture to product it. So usually it needs about 15-30 days to get the item from the factory. We hope you can wait for it patiently. And once the parcel is shipped, we will give you the tracking number.

11. Why do you charge my card more than your product price?

We only receive your order price. As we are from different country use the different currencies, So the extra money may be charged by the bank as the bank fee. It is a fee for overseas transaction, for the currency exchange rate fee. Hope you can understand. If you still have problem, please email to us.

12. What site can you check for the tracking number?

We will send you parcels checking address when we sent your order.

13.Why is the billing address not our website?

Because we sell is replica,the banks can’t accept our website so we can only accept payments through agency companies.

14.What if my order is lost or seized at the customs for some reasons?

In the unlikely event that your parcel doesn’t arrive please don’t panic. Our aim is to keep our customers happy and to make the buying process as easy as possible. If your replica bag hasn’t arrived after 20 working days please do the following: Check the tracking number to see where your parcel is (it may have just been held up)

Contact us and don’t forget to add your contact details, order number and tracking number. Sit back and relax while we investigate for you.We’ll contact you within 24 – 48 hours and we will find a way to replace and reship your order.

If you still have some questions please email us and we will reply you within 24 hours.