1. Shipping

We will Ship our order by China EMS,The shipping process is extremely easy and your order can be delivered at your door within 12-15 working days.

We have a dedicate team who work solely in the shipping department and it is this team who ensure that your replica bags will arrive to you in perfect condition, wrapped in tissue, bubble wrapped and then placed into sturdy boxes, all to guarantee a safe and perfect arrival.

We are offering fast and safe shipping to the most of the countries our customers are based. We want you to get your replica bags order delivered in just a matter of days and of course for your hermes bags to be in a pristine condition when it’s arrives with you. If there any problems due to the parcel being lost or held in your country custom we would reship at once at no extra charge to you.

Once an order is dispatched from our premises, we will track the items for our customers all the time . If parcel are delay for the unexpected transit traffic , or damage arising out of late delivery of the shipment please contact us immediately !

All delivery times and dates are provided as approximate estimates only and are given from the time of dispatch, and NOT from the order date. Additional delays may occur during the months of December – January due to the high demand and heavy load on postal services.

In the case of a wrong shipping address being supplied we are not to be held responsible. We will ship to the address you provide us.

Lastly it is rare for any import tax to be charged on our items, however should this be the case we are not liable to pay the fee.

If you having any further questions relating to shipping contact us straight away.

2. Exchange / Return / Cancellation

1)If there’s defect of goods . We can give some compensation if you accept and if you want return we can accept it .

Please contact us before you do any return .Thanks for your help.

2)If the product quality no problem, we can’t to accept the return . Such as the size is small for you, or when you received your order, you find you don’t like it etc..

a. We accept Exchange or Return if the products are damaged, or there’re any shipping errors, such as you received a wrong model, wrong size or wrong color item. Or other faults caused by us.

b. Before Exchange or Return, you must contact us with returning shipping address before sending the items back. Click Whatsapp to contact us.

c. You’d better take a photo of goods that you want to change and show it as an evidence to us for us to confirm the information and deal with the issue for you soon.

d. Items must be returned in their original, undamaged packaging and must be in an unused condition.

e. Please return to us within 7 days of receipt, and all returned items are subject to a 20% restocking fee (Unless the fault was caused by us ).

f. If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a claim for a refund on the item, or deduct up to 50% of the selling price from the refund claim.

g. Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.

h. All the issues should be solved within 30 days, including exchanging time. Please allow 20 calendar days to arrange refund after we receive the return items, we would appreciate your cooperation.

i. All shipping charges for exchanges are to be paid by customer (Unless the fault was caused by us ).

j. All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.

k. Shipped Orders can be Canceled. All Orders usually will be shipped to the buyer in 24 hours. If yu want to cancel your order, please Contact US first.

3. Exchange & Return Instructions

Please follow the instructions below to return an item:

a. Send an email or contact us to specify the reason for returning at first, our support staff will provide you the shipping address.

b. Please take care when unpacking and repacking your products and enclose a piece of paper includes the following information:

1).    Your name registered on our online shop

2).   Order Number

3).  Specify the reason for returning the item

4).  The email address you use to login to our online shop

c. Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Do remember to provide us the tracking number once you have shipped them back.

d. We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.